Posted by Okuhle Youth Hub
Dedicated to opening doors for South Africa’s youth—one opportunity at a time.
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The Road Accident Fund (RAF)—a critical pillar in South Africa’s social security and motor vehicle accident compensation system—is now recruiting 40 dynamic individuals to join their Operations Division as Claims Officers.
If you’re passionate about public service, legal processes, customer service, or administrative excellence, this is your chance to start or grow your career at a respected national institution that truly makes a difference in people’s lives.
📌 Job Title: Claims Officer ×40 Posts
🏢 Division: Operations
📍 Location: Menlo Park, Gauteng, South Africa
📅 Closing Date: 8 July 2025
🆔 Reference No.: 5766
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📝 About the Role
As a Claims Officer, you will play a key part in the claims process at RAF, handling and processing accident-related claims from members of the public. This role is both administrative and client-facing, requiring strong attention to detail, empathy, and efficiency.
This opportunity is ideal for individuals who:
Have an interest in legal services, insurance, or public administration
Are organized and process-driven
Have strong interpersonal and communication skills
Want to grow professionally within a public sector institution
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📋 Minimum Requirements:
To be considered, applicants should have:
A relevant qualification in Law, Public Administration, Risk Management, or a similar field (Diploma/Degree)
Computer literacy and proficiency in MS Office (especially Word and Excel)
Excellent communication and client-handling skills
Strong administrative capabilities and the ability to follow procedures precisely
The ability to work under pressure, manage multiple claims, and meet strict deadlines
Previous experience in insurance, legal work, or customer service will be advantageous, but not always required.
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⚖️ Key Responsibilities:
As a Claims Officer, your duties may include:
Receiving, verifying, and registering accident claims
Evaluating claims and checking supporting documents for accuracy and compliance
Engaging with claimants, legal representatives, and stakeholders
Managing and updating claim files within internal systems
Escalating complex claims or disputes to senior officers
Ensuring all RAF policies and legislative frameworks are followed
This role contributes directly to RAF’s mission to compensate victims of road accidents fairly, transparently, and efficiently.
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🧭 Why Join the RAF?
🚀 Career Development: Grow in a national institution with structured development paths
🤝 Purpose-Driven Work: Directly help South Africans affected by road accidents
💼 Stable Employment: Work within a government-backed organization
📚 Learning Culture: Gain experience in claims processing, legal documentation, and public systems
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📨 How to Apply
🗓️ Deadline: 8 July 2025
🔗 Apply Online Here: tinyurl.com/2p9mvjvv
(Use this shortened link to be redirected to the official RAF job portal)
🗂️ Ensure your application includes:
A professional CV (PDF or Word format)
Certified copy of ID
Certified copies of academic qualifications
A concise cover letter (optional but recommended)
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💬 Final Word from Okuhle Youth Hub
> “Opportunities like this one at RAF aren’t just about employment—they're about responsibility, service, and growth. If you’re a young South African ready to serve the public with integrity and compassion, this is your lane. Step up and drive your future forward.”
Need help? Visit the Okuhle Youth Hub Blog for:
✅ CV templates designed for public sector jobs
✅ Step-by-step guides for applying online
✅ Mock interview tips for government roles
✅ WhatsApp summaries to share with your network
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